This Privacy Policy describes how Wandgo ("we", "us", or "our") collects, uses, and shares information about you when you use our mobile application and website. By using Wandgo, you agree to the collection and use of information in accordance with this policy.
01Information We Collect
We collect information you provide directly to us when you create an account, plan a trip, or communicate with us:
- Account data — name, email address, and password when you register.
- Profile data — travel interests, preferences, and profile photo if you provide them.
- Trip data — destinations, dates, itinerary items, photos, and notes you create inside the app.
- Communications — messages and feedback you send to us.
We also collect certain information automatically when you use the app:
- Device information — device type, operating system, app version, and unique device identifiers.
- Usage data — features you use, pages you view, and actions you take inside the app.
- Location data — approximate location (derived from IP address) and precise location only when you explicitly grant permission for trip features.
- Log data — IP address, browser type, referring pages, and timestamps.
02How We Use Your Information
We use the information we collect to:
- Create and manage your account and provide the Wandgo service.
- Build, display, and sync your trip itineraries across devices.
- Power AI-assisted itinerary suggestions and recommendations.
- Enable trip sharing and social features with friends you invite.
- Send you important service notifications (trip updates, friend invitations).
- Respond to your questions and support requests.
- Improve, personalize, and develop new features for the app.
- Detect and prevent fraud, abuse, and security incidents.
- Comply with legal obligations.
03How We Share Your Information
We do not sell your personal data. We may share your information in these limited circumstances:
- With other users — trip details, itinerary items, and photos are shared with other members of your trip when you invite them.
- Service providers — trusted third parties that help us operate the service (hosting, analytics, push notifications), bound by confidentiality obligations.
- Legal requirements — when required by law, court order, or to protect our rights and users' safety.
- Business transfers — in connection with a merger, acquisition, or sale of assets, with prior notice to you.
04Data Retention
We retain your personal data for as long as your account is active or as needed to provide the service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.
Trip data shared with other users (itinerary items, photos) may remain visible to those users until they independently remove it from their copies of the trip.
05Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data:
- Access — request a copy of the personal data we hold about you.
- Correction — update or correct inaccurate data in your profile settings.
- Deletion — request deletion of your account and associated data via our account deletion page or by contacting us.
- Portability — request an export of your data in a machine-readable format.
- Opt-out — unsubscribe from marketing emails via the link in any email, or disable push notifications in your device settings.
06Cookies and Tracking
Our website uses essential cookies to keep you logged in and to remember your preferences. We do not use advertising or tracking cookies. You can control cookies through your browser settings, though disabling essential cookies may affect site functionality.
07Children's Privacy
Wandgo is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will delete that account promptly. If you believe a child has provided us with their data, please contact us.
08Security
We use industry-standard security measures including encrypted data transmission (HTTPS/TLS), hashed passwords, and access controls to protect your personal data. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
09Third-Party Services
The app integrates with third-party services to power certain features:
- Google Places API — for place search and location data. Subject to Google's Privacy Policy.
- Apple Push Notification Service / Firebase Cloud Messaging — for delivering notifications to your device.
10Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date at the top of this page and, where appropriate, sending a notification through the app. Your continued use of Wandgo after changes become effective constitutes acceptance of the revised policy.
11Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Wandgo
Email: privacy@wandgo.app